Privacy Policy
Mero Pharmacy Manager, developed by CPG Ergonomics Pvt. Ltd., is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our mobile application ("App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
- Full name
- Phone number
- Email address
- Pharmacy name and address
- PAN
b. Business and Operational Data
- Daily sales and expenditure records
- Purchase statements with bill attachments
- Customer transaction records
c. Device and Usage Information
- Device type and model
- Operating system version
- App usage data (feature interaction, crash logs, etc.)
- IP address and general location (non-specific)
d. Third-Party Services
We may collect data through trusted third-party services like:
- Sentry Crashlytics
These tools help us understand how our App is used and improve its stability and performance.
2. How We Use Your Information
We use the information to:
- Provide and improve app functionality
- Store business records securely
- Offer personalized experiences and suggestions
- Resolve technical issues and bugs
- Communicate important updates, alerts, or support messages
- Maintain compliance with applicable laws
3. Data Storage and Security
Your data is stored securely on cloud services with strong encryption standards. We take reasonable precautions to:
- Prevent unauthorized access
- Ensure data confidentiality
- Regularly back up data
However, no system is completely secure. We encourage users to:
- Avoid sharing login credentials
- Use the app on secure devices (not rooted or jailbroken)
4. Data Sharing
We do not sell or rent your data to third parties. We may share your information only:
- With your explicit consent
- With service providers under confidentiality agreements (e.g., cloud storage, analytics)
- When required by law or to comply with legal processes
- To protect user safety and prevent fraud or misuse
5. User Control and Rights
You have the right to:
- Access and update your information via the App
- Request deletion of your account and associated data
- Opt out of non-essential notifications or communications
- Contact us regarding any data concerns
6. Children's Privacy
Our App is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.
7. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date. We recommend checking this page regularly to stay informed about how your information is protected.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy, reach out to us at:
a. Personal Information
- Full name
- Phone number
- Email address
- Pharmacy name and address
- PAN
b. Business and Operational Data
- Daily sales and expenditure records
- Purchase statements with bill attachments
- Customer transaction records
c. Device and Usage Information
- Device type and model
- Operating system version
- App usage data (feature interaction, crash logs, etc.)
- IP address and general location (non-specific)
d. Third-Party Services
We may collect data through trusted third-party services like:
- Sentry Crashlytics
These tools help us understand how our App is used and improve its stability and performance.
We use the information to:
- Provide and improve app functionality
- Store business records securely
- Offer personalized experiences and suggestions
- Resolve technical issues and bugs
- Communicate important updates, alerts, or support messages
- Maintain compliance with applicable laws
Your data is stored securely on cloud services with strong encryption standards. We take reasonable precautions to:
- Prevent unauthorized access
- Ensure data confidentiality
- Regularly back up data
However, no system is completely secure. We encourage users to:
- Avoid sharing login credentials
- Use the app on secure devices (not rooted or jailbroken)
We do not sell or rent your data to third parties. We may share your information only:
- With your explicit consent
- With service providers under confidentiality agreements (e.g., cloud storage, analytics)
- When required by law or to comply with legal processes
- To protect user safety and prevent fraud or misuse
You have the right to:
- Access and update your information via the App
- Request deletion of your account and associated data
- Opt out of non-essential notifications or communications
- Contact us regarding any data concerns
Our App is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.
We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date. We recommend checking this page regularly to stay informed about how your information is protected.
If you have questions or concerns regarding this Privacy Policy, reach out to us at: